I just receive and mail users

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  • samukarna
    Junior Member
    • Mar 2016
    • 18

    I just receive and mail users



    Hi,

    I'm sorry for bad English, I am Brazilian.
    Recently I installed EspoCRM, and I am unable to receive external emails, only users.
    How could I pull emails that are not sent by EspoCRM?
    My host is bluehost.com
    also I noticed that is not sending reminder to the email.
    Here images.
    My version is 4.0.3

    Thank you
    Last edited by samukarna; 03-21-2016, 12:08 AM.
  • yuri
    Member
    • Mar 2014
    • 8556

    #2
    Hi

    cron.php seems is not running. Or some error occurs. Check apache log.
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

    Comment

    • samukarna
      Junior Member
      • Mar 2016
      • 18

      #3
      I'm not familiar with it, i'm sorry, i gonna try

      I found this in ~/logs/


      Code:
      189.79.238.38 - - [20/Mar/2016:10:37:48 -0600] "GET /sv/cron.php%20%3E%20/dev/null%202%3E&1 HTTP/1.1" 406 456 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.87 Safari/537.36"
      189.79.238.38 - - [20/Mar/2016:10:37:47 -0600] "GET /sv/api/v1/Notification/action/notReadCount HTTP/1.1" 200 427 "http://bslaluminio.com.br/sv/" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.87 Safari/537.36"
      189.79.238.38 - - [20/Mar/2016:10:37:57 -0600] "GET /sv/api/v1/Activities/action/popupNotifications HTTP/1.1" 200 535 "http://bslaluminio.com.br/sv/" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.87 Safari/537.36"
      189.79.238.38 - - [20/Mar/2016:10:37:57 -0600] "GET /sv/api/v1/Notification/action/notReadCount HTTP/1.1" 200 427 "http://bslaluminio.com.br/sv/" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.87 Safari/537.36"
      189.79.238.38 - - [20/Mar/2016:10:38:01 -0600] "GET /sv/client/src/app.js?r=1458486483 HTTP/1.1" 200 5839 "http://bslaluminio.com.br/sv/" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.87 Safari/537.36"

      Comment

      • yuri
        Member
        • Mar 2014
        • 8556

        #4
        It's an access log. You need error log.
        If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

        Comment

        • samukarna
          Junior Member
          • Mar 2016
          • 18

          #5
          I'm sorry, I do not know the path to the error log of my host,
          found in / var / log / httpd / error_log a shared log,
          I found an error_log in / home2 / bslalumi / public_html / sv / error_log with a single line

          Code:
          1458398261: /home2/bslalumi/public_html/sv/ssv3_installer_payload-eNcCzmZfL4.php startup

          and in home2/bslalumi/error_log
          Attached Files

          Comment

          • yuri
            Member
            • Mar 2014
            • 8556

            #6
            Unfortunately the is nothing helpful in the log. You may ask your hosting provider to help to setup crontab for EspoCRM.
            If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

            Comment

            • samukarna
              Junior Member
              • Mar 2016
              • 18

              #7
              ok, I will disable the email options for a moment, I have some other questions, I'll create another topic to become more organized.

              Thank you

              Comment

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