I just receive and mail users

[samukarna]

Hi,

I'm sorry for bad English, I am Brazilian.
Recently I installed EspoCRM, and I am unable to receive external emails, only users.
How could I pull emails that are not sent by EspoCRM?
My host is bluehost.com
also I noticed that is not sending reminder to the email.
Here images.
My version is 4.0.3

Thank you

[yuri]

Hi

cron.php seems is not running. Or some error occurs. Check apache log.

[samukarna]

I'm not familiar with it, i'm sorry, i gonna try

I found this in ~/logs/

189.79.238.38 - - [20/Mar/2016:10:37:48 -0600] "GET /sv/cron.php%20%3E%20/dev/null%202%3E&1 HTTP/1.1" 406 456 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.87 Safari/537.36"
189.79.238.38 - - [20/Mar/2016:10:37:47 -0600] "GET /sv/api/v1/Notification/action/notReadCount HTTP/1.1" 200 427 "http://bslaluminio.com.br/sv/" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.87 Safari/537.36"
189.79.238.38 - - [20/Mar/2016:10:37:57 -0600] "GET /sv/api/v1/Activities/action/popupNotifications HTTP/1.1" 200 535 "http://bslaluminio.com.br/sv/" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.87 Safari/537.36"
189.79.238.38 - - [20/Mar/2016:10:37:57 -0600] "GET /sv/api/v1/Notification/action/notReadCount HTTP/1.1" 200 427 "http://bslaluminio.com.br/sv/" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.87 Safari/537.36"
189.79.238.38 - - [20/Mar/2016:10:38:01 -0600] "GET /sv/client/src/app.js?r=1458486483 HTTP/1.1" 200 5839 "http://bslaluminio.com.br/sv/" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.87 Safari/537.36"

[yuri]

It's an access log. You need error log.

[samukarna]

I'm sorry, I do not know the path to the error log of my host,
found in / var / log / httpd / error_log a shared log,
I found an error_log in / home2 / bslalumi / public_html / sv / error_log with a single line

1458398261: /home2/bslalumi/public_html/sv/ssv3_installer_payload-eNcCzmZfL4.php startup

and in home2/bslalumi/error_log

[yuri]

Unfortunately the is nothing helpful in the log. You may ask your hosting provider to help to setup crontab for EspoCRM.

[samukarna]

ok, I will disable the email options for a moment, I have some other questions, I'll create another topic to become more organized.

Thank you