Creating a Subscription via the Account entity does not copy all fields

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  • SailReal
    Member
    • Jun 2025
    • 49

    #1

    Creating a Subscription via the Account entity does not copy all fields

    Hi all,

    In Sales Pack version 4.2.1 I added the Subscription entitiy to the Accounts bottom layout.

    If I now create an Subscription from within an Account it does not copy all fields from the Account to the Subscription. If I create an Subscription from the Subscription view, select the Account, all fields are copied.

    Steps to reproduce:

    1. Add the Subscription to the Account Bottom Panels
    2. Select an Account, e.g. https://demo.eu.espocrm.com/?l=en_GB...d2bac33c0ad6be
    3. Make sure this Account has e.g. "Retail" as Price Book set
    3. Create an Subscription from within this Account
    4. Verify that no Price Book is set in the Subscription (but should be set)

    Click image for larger version

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    If you create this Subscription from within the Subscription list (https://demo.eu.espocrm.com/?l=en_GB#Subscription), select the Account, properties like the Price Book are copied from the Account
    Click image for larger version

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    Thanks!
  • yuri
    EspoCRM product developer
    • Mar 2014
    • 9998

    #2
    Implemented in v4.2.2.

    Comment


    • SailReal
      SailReal commented
      Editing a comment
      Thank you again for the quick fix.
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