List Price Not Pulling Through for Discounted Items

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  • abhopal
    Junior Member
    • Jan 2026
    • 1

    #1

    List Price Not Pulling Through for Discounted Items

    EspoCRM version: 9.2.5
    Sales Pack version: 3.1.9
    PHP version: 8.3.28

    Bug details: I have potentially identified a bug with Espo. This had affected a customer system and I have been able to replicate on a vanilla system. Can you kindly take a look at this bug.
    Adding an Item to a Quote that has a discount sets the List Price to 0.00.
    I have checked the Espo Admin logs and DevTools network requests. Neither of which has shown any errors.
    You will need the Sales Pack installed to replicate this issue.

    Steps to Replicate:
    Navigate to the Product's list view section (... > Sales & Purchases > Products).
    Create a new Price Book record.
    Within this Price Book, create a new Product (under the Prices section) with any numerical Cost value and List Price value. Set the Minimum Quantity to 1. Select the Price Book that has just been created.
    Navigate to the Quote section and create a new record, and use the Price Book that has been made.
    On the Price Book, set the Product's price to a lower value than the Cost and List Price.
    Go back to the Quote, add the Product to it and save.
    Expected: List Price value pulled through
    Actual: List Price value is set to 0
  • yuri
    EspoCRM product developer
    • Mar 2014
    • 9558

    #2
    Hi,

    This bug is already fixed in the dev branch I believe. We've done quite a lot of changes. It's planned to be released in 1+ month.
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

    Comment

    • yuri
      EspoCRM product developer
      • Mar 2014
      • 9558

      #3
      You can add a price without the min. quantity to the price book. This price will be used as a list price when the product is added to a document. Note that the prices that are stored in a Product record are more like a legacy feature. With the price books enabled, it's reasonable to use price books only.
      If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

      Comment

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