Failed to get e-mail with the symbol "И"

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  • Lex
    Junior Member
    • Feb 2016
    • 4

    Failed to get e-mail with the symbol "И"

    Hello
    The problem with access to E-mail if there is a symbol of the Russian letter "I" in the upper register. The letter is simply not displayed. If the character is in lower case and with any other symbols all right. How is it possible?
  • yuri
    Member
    • Mar 2014
    • 8440

    #2
    Hi

    Tested. Works fine. Maybe problem with your database.
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

    Comment

    • 4lexander
      Junior Member
      • Nov 2016
      • 1

      #3
      Hi all! I've caught the similar problem with this russian letter 'И', but in other case. I was try to add an Account with name that contains 'И' and was get the "Bad server response" error... What happening...?

      Comment

      • tanya
        Senior Member
        • Jun 2014
        • 4308

        #4
        Hi
        check espocrm log file (if no error, check apache log as well)

        Comment


        • 4lexander
          4lexander commented
          Editing a comment
          Where is it log located, tell me please...

        • 4lexander
          4lexander commented
          Editing a comment
          I've found the logs, it contains records like this:
          [2016-11-15 09:17:23] Espo.ERROR: Display Error: , Code: 404 URL: /my/api/v1/Opportunity/5821f346da723c63e [] []
      • tanya
        Senior Member
        • Jun 2014
        • 4308

        #5
        As I see the problem is with Opportunity.... Did you do any customization with Accounts and Opportunities?

        Comment


        • 4lexander
          4lexander commented
          Editing a comment
          No, no changes I did. I just install EspoCRM on my hosting and was try to add an Opportunity with name 'И тест' for example. And got this error.

        • 4lexander
          4lexander commented
          Editing a comment
          SQL query 'SHOW VARIABLES LIKE 'char%';' result:

          Variable_name Value

          character_set_client utf8
          character_set_connection utf8
          character_set_database utf8
          character_set_filesystem binary
          character_set_results utf8
          character_set_server utf8
          character_set_system utf8
          character_sets_dir /usr/share/mysql/charsets/
      Working...