error on samsung device

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  • AlessioMa
    Junior Member
    • May 2024
    • 27

    error on samsung device

    Good morning.
    When I create a field of type array or multi enum, the closing of the record using the X , does not work on some Samsung devices. I have tried the demo and encounter the same error.
  • yuri
    Member
    • Mar 2014
    • 8438

    #2
    Hi,

    I saw the topic in General. We ask to be as detail as possible in bug report rules.

    What exactly devices? What browsers?
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

    Comment


    • AlessioMa
      AlessioMa commented
      Editing a comment
      I apologise.
      I have tested on some samsung devices, a 52, samsung s21, samsung s22, samsung galaxi tablet, on these devices I find the erroe.
      when i create a field of array type, in order to insert custom values, i have the possibility to inexrire with the + key. however, when i try to delete with the X key, the created element is not deleted.
      This problem is not encountered on other android devices and on iPhone devices.
  • AlessioMa
    Junior Member
    • May 2024
    • 27

    #3
    as you can see in the photo, the green button works the red button does not work

    Comment

    • yuri
      Member
      • Mar 2014
      • 8438

      #4
      It happens on Chrome browser?

      Did it start to happen recently?
      If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

      Comment

      • yuri
        Member
        • Mar 2014
        • 8438

        #5
        The multi-enum field utilizes a library which utilizes Jquery UI sortable. The issue might happen widely then, not only in Espo as Jquery UI is still widely used. Maybe it started after some recent Chrome update?
        If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

        Comment


        • AlessioMa
          AlessioMa commented
          Editing a comment
          the problem occurs using google crome and samsung browser, i have also tested on a windows tablet, using edge, but i do not find the error.
          Below is the number and date of the crome update
          s-10 agg aug24
          s-21 agg n 129.066881
      • AlessioMa
        Junior Member
        • May 2024
        • 27

        #6
        this is the link to the demo. here I created the multi enum and array fields

        Comment

        • yuri
          Member
          • Mar 2014
          • 8438

          #7
          Thanks for input. We will try to reproduce.

          Maybe someone here have ides what it could be?
          If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

          Comment

          • yuri
            Member
            • Mar 2014
            • 8438

            #8
            We could not reproduce on a Samsung tablet on Chrome 129.
            If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

            Comment

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