Error 403: permission denied after clean install

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  • oscarcookie
    Member
    • Oct 2016
    • 34
    #1

    Error 403: permission denied after clean install

    I'm just starting with ESPO CRM. Install went perfect, but when trying to edit UI settings as an admin, I'm getting consistent Error 403: permission denied.

    Using firebug, I can see this happens when connecting to the API:
    <HTML><HEAD>
    <TITLE>403 Forbidden</TITLE>
    </HEAD><BODY>
    <H1>Forbidden</H1>
    You don't have permission to access /espo/api/v1/Settings on this server.
    <HR>

    </BODY></HTML>

    I've checked directory permissions and api-htaccess, this all seems fine...

    Thanks for your support. Espo CRM looks really promising, it would be a pity to be stuck on this issue.

    Kind Regards,
    Oscar
    Tags: None
    • tanya
      Senior Member
      • Jun 2014
      • 4308
      #2
      Hello,
      recheck permission and owner to the folder 'data'
      check log file

        Comment

        • oscarcookie
          Member
          • Oct 2016
          • 34
          #3
          Without success. What log file are you referring to?

          Thanks for your assistance!

            Comment

            • tanya
              Senior Member
              • Jun 2014
              • 4308
              #4
              espocrm log
              data/logs/

                Comment

                • oscarcookie
                  Member
                  • Oct 2016
                  • 34
                  #5
                  No log-file of today is generated...

                  My apache log shows:
                  [Mon Oct 31 13:09:10.150329 2016] [access_compat:error] [pid 14234] [client 193.53.101.8:40866] AH01797: client denied by server configuration: /home/uagito/domains/agito-labs.be/public_html/espo/api/v1/Settings, referer: http://www.agito-labs.be/espo/ My guess is there's something wrong with the htaccess in the api/v1 folder:
                  RewriteEngine On

                  # Some hosts may require you to use the `RewriteBase` directive.
                  # If you need to use the `RewriteBase` directive, it should be the
                  # absolute physical path to the directory that contains this htaccess file.
                  #
                  RewriteBase /espo/api/v1/

                  RewriteRule .* - [E=HTTP_ESPO_CGI_AUTH:%{HTTP:Authorization}]

                  RewriteCond %{REQUEST_FILENAME} !-f
                  RewriteRule ^ index.php [QSA,L]

                    Comment

                    • tanya
                      Senior Member
                      • Jun 2014
                      • 4308
                      #6
                      try to check the server configuration
                      https://www.espocrm.com/blog/apache-...n-for-espocrm/

                      and also check if PATCH request is enabled
                      PATCH request 403 Forbidden
                      http://stackoverflow.com/questions/25196804/patch-request-403-forbidden
                      I've recently tried installing a OpenSource Package called EspoCRM It uses PATCH requests to edit records. Yet I can't seem to get it working propperly. I've installed it on a Linux Apache server ...
                      Last edited by tanya; 10-31-2016, 02:14 PM.

                        Comment

                        • oscarcookie
                          Member
                          • Oct 2016
                          • 34
                          #7
                          I've changed the htaccess in the root folder, by adding:
                          <ifModule mod_headers.c>
                          Header always set Access-Control-Allow-Methods "POST, GET, PUT, PATCH, DELETE"
                          </ifModule>
                          on top and

                          <Limit GET POST PUT DELETE HEAD OPTIONS PATCH>
                          Order allow,deny
                          Allow from all
                          </Limit>
                          on the bottom.

                          This resolved the issue!

                          Thanks for the support

                            Comment

                            • odparada
                              Junior Member
                              • Feb 2017
                              • 3
                              #8
                              where have you add that codes?

                                Comment

                                • pk2r
                                  Junior Member
                                  • Feb 2017
                                  • 16
                                  #9
                                  Originally posted by odparada
                                  where have you add that codes?
                                  httpd.conf in conf apache directory...use vi httpd.conf to edit, and put at the top

                                  <ifModule mod_headers.c>
                                  Header always set Access-Control-Allow-Methods "POST, GET, PUT, PATCH, DELETE"
                                  </ifModule>

                                  at the bottom

                                  <Limit GET POST PUT DELETE HEAD OPTIONS PATCH>
                                  Order allow,deny
                                  Allow from all
                                  </Limit>

                                  then save and restart apache...

                                  works

                                  1 Photo

                                    Comment

                                    • guibfrance
                                      Junior Member
                                      • Feb 2018
                                      • 1
                                      #10
                                      Hello, got the same issue with my clean install. No modifications recorded, saving loop. I'm a first time user...
                                      I tried the solutions above but still no luck

                                      So I asked my webhosting.
                                      They said that the only http verbs supported by them are GET|HEAD|OPTIONS|POST|PUT|DELETE .
                                      PATCH is not proposed and will not answer (444)

                                      Do you know if there is a workaround to make it work or if it is completly blocked ?
                                      Thank you

                                        Comment

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