Need urgent assistance in setting up Group Email Accounts

[mansi.kakkar]

victor
I have the necessary permissions.


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[mansi.kakkar]

victor Unfortunately, this is not the case for me. I can only see 1 email address in the 'From' field. It is not editable. Are you aware of any other...

[mansi.kakkar]

1. Unfortunately, it doesn't work. I can only see one email address that I can use - not all group email accounts



2. I meant...

[mansi.kakkar]

Thanks for the inputs victor .
1. For tesing purposes, I added my team (XYZ) to all the group email accounts. XYZ has ABC role -> Group Email...

[mansi.kakkar]

I am currently using EspoCRM (Version 7.3.4) and facing an issue with configuring group email accounts for handling incoming and outgoing emails across...