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IMAP Config not working

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  • IMAP Config not working

    I've just set up ESPO CRM, version 7.3.4. I'm trying to configure IMAP but I can't get it to work. I'm trying to connect with the Dovecot IMAP server. I'm using SSL and port 993. When I test the connection I get this error: Error 500: cannot connect to host; error = stream_socket_client(): Unable to connect to ssl://mail.edm-inc.com:993 (Unknown error) (errno = 0 )

    When I look in the error log in data/log I see this: [2023-03-17 19:26:32] DEBUG: API (0) cannot connect to host; error = stream_socket_client(): Unable to connect to ssl:/
    /mail.edm-inc.com:993 (Unknown error) (errno = 0 ); POST /EmailAccount/action/testConnection; Input data: {"host":"mail
    .edm-inc.com","port":993,"security":"SSL","username":"b ob.wooldridge@edm-inc.com","password":null,"id":"641496d1596a15f
    85","emailAddress":"bob.wooldridge@edm-inc.com","userId":"*****"}; Route pattern: /{controller}/action/{action}; Route
    params: Array ( [controller] => EmailAccount [action] => testConnection ) [] []
    [2023-03-17 19:26:32] ERROR: (0) cannot connect to host; error = stream_socket_client(): Unable to connect to ssl://mai
    l.edm-inc.com:993 (Unknown error) (errno = 0 ); POST /EmailAccount/action/testConnection; line: 110, file: /var/www/Esp
    oCRM-7.3.4/vendor/laminas/laminas-mail/src/Protocol/ProtocolTrait.php [] []

    On the mail server Dovecot log I see this: Mar 17 14:29:53 mail dovecot[1581]: imap-login: Disconnected: Connection closed: SSL_accept() failed: error:14094418:SSL routines:ss
    l3_read_bytes:tlsv1 alert unknown ca: SSL alert number 48 (disconnected before auth was ready, waited 0 secs): user=<>, rip=10.10.1.
    105, lip=10.10.1.4, TLS handshaking: SSL_accept() failed: error:14094418:SSL routines:ssl3_read_bytes:tlsv1 alert unknown ca: SSL al
    ert number 48, session=<Rzb7mR33XpUKCgFp>

    The Dovecot log seems to indicate ESPO is using TLS version 1? Is that possible? Any other ideas?

  • #2
    Maybe wrong port? 993 SMTP normally is for POP3, try 465 or 587.

    Comment


    • Bobber
      Bobber commented
      Editing a comment
      This is not SMTP, it's IMAP. POP3 is 995, IMAP SSL is 993 and is a preset in the ESPO CRM settings.

  • #3
    Can anyone suggest a person I could contact about this problem?

    Comment

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