Add Portal User Entity In Workflow Entity List

[dodom2]

Does anyone know how I can add the Portal User entity to the Target Entity dropdown in workflow?

[eymen-elkum]

Hi dodom2 ,

The Portal User and User are the same, just differs in the "Type".

You can select "User" and in the fields you set the type to "Portal", please see this pic bellow:

[dodom2]

Thank you Ayman. That makes sense!

[Jose Vicente]

Hi dodom2 ,

The Portal User and User are the same, just differs in the "Type".

You can select "User" and in the fields you set the type to "Portal", please see this pic bellow:

Hello eymen-elkum

Could you be more specific, please? The Portal User and User are not the same to my ESPO and I cannot connect as general admin in the portal.
I wrote what you said but nothing happened. Many thanks


Regards

José

[lazovic]

The formula script provided needs to be used not just in Entity Formula, but in the Workflow action: https://docs.espocrm.com/administrat...#create-record. Workflow is an Advanced Pack extension feature.

Please take a closer look at the screenshots and descriptions from previous posts in this thread, and it will become clearer to you what exactly needs to be done.

[Jose Vicente]

Many thanks lazovic but I have no idea what you mean, not a developer.
I have recently bought the Advance Pack extension and do not see what you are saying, sorry. Take a look at the pic. Many thanks

[lazovic]

Jose Vicente,

This topic generally describes the process when after certain actions a workflow is triggered and automatically creates a portal user. You can find more about the workflows here: https://docs.espocrm.com/administration/workflows.

Could you please tell me what exactly you want to achieve?

Do you want to create a portal user?
If yes, you can create it by going to Administration > Portal Users and click on the + Create Portal User button. You can find more about portal users here: https://docs.espocrm.com/administrat.../#portal-users.

Do you want to automatically create a portal user after any actions (please specify after which ones)?
If yes, you should first create a workflow and use the action that is presented in the screenshot in this post: https://forum.espocrm.com/forum/gene...9002#post59002.
More about workflow actions you can find here: https://docs.espocrm.com/administrat...s/#actions.

[Jose Vicente]

Hello @lazovic

I´m talking to the support staff right now. Let me a couple of days, please, and I will update you.

The problem I am facing now is I cannot login after updating because running the command "php command.php set-password user", simply outputs "Enter a new password:" and immediately returns to the shell terminal, thus preventing the user from changing the password. I have no time to write the password. Could you help me, please? Many thanks

UPDATE: password reset done with the "passwordSalt" but same problem with the emails, they cannot be received.

Regards

José