Event email issue

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  • MATO
    Member
    • Jun 2019
    • 98

    Event email issue

    Hi All

    We have setup an Entity using event to create an order form.

    We have SMTP working and tested.

    We have the Crontab working and tested with Calls although we use Send Invitation

    Notifications

    ticked Notifications on assignment and added "orderform"

    Can you tell me what should set off the email notification within the Form - for instance assigned User and where we are going wrong with the email notification.

    How can I see if its even triggering the notification as there is nothing in the log file.

    Its been a long week reading the forum and trying t work out the solution.

    Thank you in advance

    MATO
    Last edited by MATO; 02-05-2020, 11:17 AM.
  • MATO
    Member
    • Jun 2019
    • 98

    #2
    OK - Just in case anyone else gets this type of issue.

    Check the Path to your Cron.php and work with you're ISP on best practice for implementing a Cron.

    Make sure you are using the correct PHP version

    \usr\bin\php was a setting that was incorrect, This was the default setting that EspoCRM requested we add to our crontab

    For our setup it should be \usr\bin\php7.1

    Happy days

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