Setting Teams To Parent's Teams

[littlegeorge]

Hello,

if an user sets the parent (it can be a case, a account, a contact, an oppotrunity or a lead) in an email, the teams of this mail should be added with the teams of the choosen parent. For this purpose I want to use a formula. But I can't find a possibility to read the teams of the foreign parent.

Has anyone an idea?

[littlegeorge]

Hi folks,

nobody out there with an idea?

[tanya]

Hi,
if you what to update email teams, you can use Formula - entity\addLinkMultipleId('teams', parent.teamsIds);
if you what to update parent's teams - you need workflow feature - update related record - parent.
Or develop a hook

[littlegeorge]

Hi Tanya,

Access to the foreign parent by parent.<field> made the trick.
Thank you very much!