How to connect the phone number to Whatsapp

murugappan

Active Community Member

Join Date: Aug 2017

Posts: 517
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#1

How to connect the phone number to Whatsapp

Today, 01:01 PM

Hi,

I have this interesting (I am sure it is common) request from my user. He is a marketing staff. After he has created a Lead, when the need arises, he want to click the Lead's phone number link and connect to Whatsapp Web. We are using version 9.1.7 at the moment. Please help.
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yuri

EspoCRM product developer

Join Date: Mar 2014

Posts: 9592
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#2

Today, 01:58 PM

Hi,

The phone links are in "tel:{number}" format. It's possible to choose the application that will be used to open such links. It must be done in OS (Windows should have such a parameter in settings). But I don't think it's possible to open WhatsApp Web, though it should be possible to open in WhatsApp Desktop. This will be applied for the whole PC.

If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.
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