Email alias configuration - Can it be configured?

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  • Deveco
    Junior Member
    • Aug 2025
    • 1

    #1

    Email alias configuration - Can it be configured?

    Email alias configuration - Can it be configured?

    Hello community,

    I need help configuring an email alias in EspoCRM. I want to be able to send emails from an alternative address without having to create a completely new email account.

    My situation:
    • I have a main email account already configured and working
    • I need to send emails from an alias (alternative address)
    • The SMTP server already allows the use of this alias

    Specific example: My main account configured in EspoCRM is mail@example.com, but I need emails to be sent from mail@example.es (which is an alias configured in Gmail).

    What I have tried: I have gone to Administration > Email Accounts and reviewed the available fields, but I'm not sure what is the correct way to configure the alias.

    My questions:
    1. Is there any additional configuration I need to do in Gmail?
    2. Is it necessary to verify the alias in some specific way in EspoCRM?

    EspoCRM Version: 8.4.1 Mail server: Gmail

    I would appreciate any guidance or experience you can share. Thanks in advance!
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