Re-organize global search results entities prioritization

[Russ]

Hey!

Tried searching on the forum, couldn't find similar questions.


Problem: When we search, same name can appear on all entities, contacts, documents, tasks etc, sometimes up to hundreds of records per name
Expected solution: It would be easier (just a little) if we can prioritize which entity results to show first, for example, as of now we get Contacts, Documents, Tasks, Opportunities, would be great if we can do "Contacts", "Opportunities" and everything else


Thanks

[yuri]

Hi,

Currently full-text search relevance is used (IIRC). Meaning, the result with a higher score should be displayed sooner. Then, it's ordered by the position of the entity type in the settings parameter.

[Russ]

Hi,

Currently full-text search relevance is used (IIRC). Meaning, the result with a higher score should be displayed sooner. Then, it's ordered by the position of the entity type in the settings parameter.

thanks, so you mean the final order will be applied by this order in "Administration->Settings->Misc->Global Search Entity List
?

Thank

[yuri]

Not a final, but the second order after the relevance (score). If all entity types have full-text search enabled, it will order all them by score, then apply an order they appear in the parameter.

If there's at least one non-full-text search entity type, it will give all results for that entity type 1.1 score. So likely these entity types appear lower than entity types with full-text search.

[Russ]

Not a final, but the second order after the relevance (score). If all entity types have full-text search enabled, it will order all them by score, then apply an order they appear in the parameter.

If there's at least one non-full-text search entity type, it will give all results for that entity type 1.1 score. So likely these entity types appear lower than entity types with full-text search.

thanks