Error when the role is updated

[Paulina]

Hello,
Maybe someone encountered an error when the role is being updated? When I update and try to save the role, I get an error:

ALERT: (0) Called `loadLinkMultipleField` on non-link-multiple field `teams`. :: PUT /Role/65ccb4ca65b68bb0b :: /var/www/html/application/Espo/Core/ORM/Entity.php(192)

But when I create a completely new role and save it, there is no such error only when updating.
Role has Many-to-Many relationship to Team entity.

Any suggestions?

[lazovic]

Hi Paulina,

Please tell me which EspoCRM version are you using?

[Paulina]

version 8.4.0

[lazovic]

Paulina,

Are there any code modifications in your EspoCRM instance? Especially in the {ESPO_DIR}/custom folder.

[Paulina]

yes there is, but not on Role entity

[lazovic]

Paulina,

Could you archive and send us the {ESPO_DIR}/custom/Espo/Custom folder so we can try to reproduce the problem? Please keep in mind that there is no personal data in there.

[Paulina]

I'm sorry, but I can't share this folder because it's company information. What are your suggestions where to look for the problem?

[lazovic]

Paulina,

First of all, it looks strange that you have access to edit the relationships of the Role entity. You can view them by following the link: {ESPO_URI}/#Admin/linkManager/scope=Role. But you definitely can't edit them. Please tell me what changes you made to get access to edit these relationships?

[Paulina]

I added to Role scope "customizable": true" while I was looking for a reason. Just to see if there is something "hidden" in relationship between Role and Team.
Docs: https://docs.espocrm.com/development/metadata/scopes/

[lazovic]

Paulina,

Do you have any unofficial extensions installed (those that are not listed on the EspoCRM website and that were not created by the EspoCRM development team)?

[Paulina]

Yes, our team and developers is creating extensions.

[lazovic]

Paulina,

In this case, you can look for the problem in these extensions. First, try uninstalling them temporarily and see if the issue persists.