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Hello everyone,
I am facing a problem with my spreadsheet, which has about 2000 rows and contains basic data such as name, phone number, address, activation status, and value. Initially, I can import the data correctly. However, when I need to update some information, EspoCRM is duplicating the record instead of updating the value, for example.
I have tried everything to ensure the data gets updated and not duplicated. My goal is to update a record with the new data from the spreadsheet, but this has been impossible. Any tips on how to solve this problem?
I am facing a problem with my spreadsheet, which has about 2000 rows and contains basic data such as name, phone number, address, activation status, and value. Initially, I can import the data correctly. However, when I need to update some information, EspoCRM is duplicating the record instead of updating the value, for example.
I have tried everything to ensure the data gets updated and not duplicated. My goal is to update a record with the new data from the spreadsheet, but this has been impossible. Any tips on how to solve this problem?