Formula is not working on Advanced Pack

[rodrigocoelho]

Help, I don't know more where to look for help. We are investing in EspoCRM, contributed buying the Advanced Pack, but we are a little lost. Please help us.

I tried now using the GUI, and it is not working.

Please help yuri or tanya

The image is attached, now using the GUI.

[rodrigocoelho]

Hi tanya , unfortunately, it didn't work. On the workflow LOG, the emails is being shown as soon as they are edited, but no change on their groups.
The updated workflow is attached.

Yes, just tried it, didn't work. Any other clue?

[tanya]

did you try to put 'teams' in quotes?

[rodrigocoelho]

Hi,

try to use 'teams' instead of teamsIds

Hi tanya , unfortunately, it didn't work. On the workflow LOG, the emails is being shown as soon as they are edited, but no change on their groups.
The updated workflow is attached.

[tanya]

Hi,

try to use 'teams' instead of teamsIds

[rodrigocoelho]

Hi,

I'm trying to do a Workflow using Advanced pack that when you save an email, changing for example the parent Opportunity linked to it, it will change the Email Teams to the Email Teams of that linked opportunity.

The image below is how I'm trying to get that, but it is not working.

Can you help me?

tanya