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We are using the Outlook Plugin for our Sales team. Our sales team visits our customers on site and calls them beforehand. A lot of our customers have 2 phone numbers business land line and mobile phone. We'd like to synchronize both to Outlook.
Perfect solution:
Both numbers are in the Phone field and defined as type "Mobile" and "Office". The mobile number is sent to Outlook as additional number (field name in Outlook mobilePhone) to the already exsisting BusinessPhones[0]. If only 1 number is set in the field Phone or it is a string, than the number is sent as BusinessPhones[0].
Alternative:
All phoneNumbers in the field Phone are sent as an element of BusinessPhones[].
Perfect solution:
Both numbers are in the Phone field and defined as type "Mobile" and "Office". The mobile number is sent to Outlook as additional number (field name in Outlook mobilePhone) to the already exsisting BusinessPhones[0]. If only 1 number is set in the field Phone or it is a string, than the number is sent as BusinessPhones[0].
Alternative:
All phoneNumbers in the field Phone are sent as an element of BusinessPhones[].