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Hi,
the question at hand: Is there a way to extend the duplicate check to include e.g. email address and phone number?
Background:
I have set up a API call to create new Contacts and initially everything worked as expected.
Now I face the issue that Contacts are rejected as duplicates if they have a same/similar first- and last name (false positives). For example "Andre" and "André" (with an accent) were flagged as duplicates.
Adding the parameter 'skipDuplicateCheck'=true circumvents the duplicate check, but doesn't solve the issue at hand (and would allow actual duplicates to come through).
Is there a way to extend the duplicate check to include e.g. email address and phone number?
Thanks for your comments in advance.
sbe
the question at hand: Is there a way to extend the duplicate check to include e.g. email address and phone number?
Background:
I have set up a API call to create new Contacts and initially everything worked as expected.
Now I face the issue that Contacts are rejected as duplicates if they have a same/similar first- and last name (false positives). For example "Andre" and "André" (with an accent) were flagged as duplicates.
Adding the parameter 'skipDuplicateCheck'=true circumvents the duplicate check, but doesn't solve the issue at hand (and would allow actual duplicates to come through).
Is there a way to extend the duplicate check to include e.g. email address and phone number?
Thanks for your comments in advance.
sbe