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Unsubscribe links not working in workflow emails / individual emails.

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  • Unsubscribe links not working in workflow emails / individual emails.

    I've got a template with {optOutUrl} or {optOutLink} and it doesn't work when sending as an individual email, or sending using a workflow. The shortcode never gets replaced. Is there a url I can put in to allow a user to Opt out of future communication, or have it mark off "Do not call" when they click it?

  • #2
    It's not supported. opt out is supported only in Mass Email feature.

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    • partomas
      partomas commented
      Editing a comment
      It would be really useful to have "Opt-out" option in these GDPR and marketing sensitive customers days. Ideal solution to assign mail template to "Campaign" and based on that enable unsubscribe feature not only in Mass Email.
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