IOS blank screen after calling site

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  • Michael Schlumberger
    Junior Member
    • Mar 2023
    • 22

    #1

    IOS blank screen after calling site

    The iPhone or iPad only shows a blank screen after updating to version 9.1.
    No error message, only the trademark entry is displayed at the bottom.
    Problem in Safari an Chrome
    Windws OS no problem same site
  • lazovic
    Super Moderator
    • Jan 2022
    • 967

    #2
    Hi Michael Schlumberger,

    Please specify the model of your iPhone and also the iOS version.

    Comment

    • yuri
      Member
      • Mar 2014
      • 8905

      #3
      Maybe upgrading Chrome browser will help.
      If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

      Comment

      • Michael Schlumberger
        Junior Member
        • Mar 2023
        • 22

        #4
        It seems to be a problem with older iOS versions on iPhone and iPad.
        As I'm on the road, I can't test on the iPad.
        Current iPhone/iOS currently works
        iPhone X 16.7.11 does not work, the device only receives security updates.
        Chrome version is up to date

        So now I have a reason to get an up-to-date smartphone :-)

        Comment


        • lazovic
          lazovic commented
          Editing a comment
          iOS v16 is indeed known to have problems with opening some sites and network issues. Please let us know if you can test logging into your EspoCRM instance on a newer iOS.
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