Announcement

Collapse
No announcement yet.

Can't view emails

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Can't view emails

    Hi guys,

    I have version 2.9.2 installed and its great and easy to use. Also, I have configured inbound and outbound emails and it works fine and looks like on the image below:

    Click image for larger version

Name:	espo1.PNG
Views:	243
Size:	11.5 KB
ID:	4219

    The issue is under Email tab when I click on an email it won't open and the area below main menu is totally empty like here:

    Click image for larger version

Name:	espo2.PNG
Views:	235
Size:	9.4 KB
ID:	4220
    Please advise what should I do to fix that?

    Thanks

  • #2
    Hi

    Never encountered such issue. Can you look into console (F12 in browser) and check what javascript errors occur.

    Comment


    • #3
      Sure, here you go

      Last edited by ernie; 02-10-2015, 02:26 PM.

      Comment


      • #4
        Can you check if this file 'detail.tpl' exists? If exists check if it's accessible (file permissions). The same for other files.


        See http://blog.espocrm.com/administrati...n-for-espocrm/ about permissions

        Comment


        • #5
          I have moved to another hosting and everything works fine, no errors mentioned above.
          Thank you for your assistance.

          Comment

          Working...
          X