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  • Installation issue

    Hi,

    After installing on Win 2012R2 machine, when I click “Go To EspoCRM” button, I have a white page that on top have a progress bar that stops at aprox. 75% . Any hints?



    I noticed in data\logs a log file (dated aprox. at the time of finishing setup) with the following content:
    [2014-09-30 07:16:45] Espo.ERROR: Json::decode(): [] []

    Thank you

  • #2
    Pastebin the whole log?

    Comment


    • #3
      edit data\config.php and set 'level' => 'DEBUG' , might give you more messages

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      • #4
        done, but it changes nothing. As I say the install finished without any user visible errors. And when I try to enter the site, I have no errors, only it halts the progress bar at around 75%. the page is totally white.

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        • #5
          It behave like in the printscreen

          Comment


          • #6
            It's a problem with unknown file extensions. Please add this code to web.config (in a root):
            Code:
            ....
                <system.webServer>
            ....
            
                    <staticContent>
                         <mimeMap fileExtension=".tpl" mimeType="text/plain" />
                         <mimeMap fileExtension=".json" mimeType="application/json" />
                         <mimeMap fileExtension=".woff" mimeType="application/font-woff" />
                    </staticContent>
            ....
                </system.webServer>
            ....
            This will be added to EspoCRM package in a new release.
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            • #7
              Added above code in web.config file , still it is showing white page. When loading white page the error blinks as "Error 404". Reply please .
              Last edited by shalaka; 10-28-2014, 06:20 AM.

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              • #8
                Perhaps, your server doesn't support web.config file. Try to add these extensions via IIS Manager.
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