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How to clear the "assigned to" relation by default

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  • How to clear the "assigned to" relation by default

    Is there a way to clear the assigned-to field by default?

    My customer doesn't want the user that creates the record to be assigned by default.

    I tried using workflows, but with no success.

    Thanks!

  • #2
    Hello
    You can configure 'Do not fill Assigned User if not required' In User Preferences.
    or set in worflow action Update Entity and set in formula
    Code:
    assignedUserId=null;
    assignedUserName='';

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    • #3
      Cool,

      Is there a way to use a formula to assign to the current user? (I want to do this in case of a certain status)

      Comment


      • #5
        Thanks for your help, I found that, and used:

        assignedUserId=env\userAttribute('id');
        assignedUserName=env\userAttribute('name');

        or

        assignedUserId=env\userAttribute('UserId');
        assignedUserName=env\userAttribute('UserName');


        But with no success yet.

        Is the syntax correct?

        What a powerful option!!

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        • #6
          first one works for me
          check the condition

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          • #7
            Works indeed... Thanks Tanya!

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            • #8
              Yes you can set in worflow action Update Entity and set in formula.

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