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I have a problem fetching mails

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  • #16
    Here is the fix https://github.com/espocrm/espocrm/c...2facd61825d5a4
    Thank you for help.

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    • #17
      OK, should I upgrade PHP to a newer version right now? Will it be helpful?

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      • #18
        You can apply my fix for now. But EspoCRM 4.3.* won't work in php 5.4.
        Last edited by yuri; 08-17-2016, 02:38 PM.

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        • #19
          Works good! Thank You!

          What if I update PHP to a newer version (5.5) now? Is your solution will be still working or should I restore original contents of file "Importer.php" before changes?

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          • #20
            No problems with upgrade to 5.5. You can even upgrade to 7

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            • #21
              OK, what if no Scheluded Jobs log entries?

              1. Group Email Account configured and enabled
              2. Scheluded Job "Check Group Email Accounts" deleted and configured again
              3. VPS restarted 2 times
              4. All Scheluded Jobs active
              5. No Waiting / Running / Failed tasks in Admin/jobs
              5a. Last Admin/jobs entries at 17:02
              6. Execution php /path/to/espocrm/cron.php via PUTTY with no errors (works good - fetching new mails)
              7. No Apache Error logs

              Last entry in /var/log/cron:

              Aug 17 17:38:01 *hostname* CROND[1612]: (apache) CMD (php -d suhosin.executor.func.blacklist="passthru, show_source, shell_exec, system, pcntl_exec, popen, pclose, proc_open, proc_nice, proc_terminate, proc_get_status, proc_close, leak, apache_child_terminate, posix_kill, posix_mkfifo, posix_setpgid, posix_setsid, posix_setuid, escapeshellcmd, escapeshellarg, exec" -d open_basedir="/*SOMEPATH*/" /PATH/TO/ESPOCRM/cron.php)

              Click image for larger version

Name:	screenshot-crm.bialkowski.net.pl 2016-08-17 17-36-27.png
Views:	109
Size:	15.0 KB
ID:	23340

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              • #22
                Is there anything in Check Personal Email Accounts log?

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                • #23
                  Hello,
                  I have the same problem. I installed EspoCRM with Softaculous in cPanel. The system sends emails excellently, but do not fetch emails. I checked CRON and everything works excellently. PHP version is 5.6 and EspoCRM version is 4.2.5
                  There is nothing in cPanel's Error Log.

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                  • #24
                    Hello,
                    We are also having a similar problem. Our EspoCRM is not able to display the body of emails. Bitnami install, PHP version 5.6.26, EspoCRM 4.2.7. Any help in troubleshooting this issue would be greatly appreciated. Thanks in advance.

                    Any email fetched via IMAP does not display the body. It doesn't matter if it was sent or received. The body is not show. The only emails that do display the body are emails sent via espoCRM smtp.
                    Last edited by deant; 11-21-2016, 10:30 PM. Reason: Added details

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